Timeshare Developer Services

Grand Pacific Resort Management - California

Interior Design
Owner Services
Post Sales Support
Billing & Collection
Inventory Management
Use Week Management
Owner Education
Communications Management

Your one chance to make a first impression!

Grand Pacific Resort Management has its own full-service design and purchasing company. Our focus is on complete developer and owner satisfaction. No job is too small or too big for our design team. Our award-winning designs pass the test of presentation, durability, and cost. We offer the best products for the money. Through many years of property management of various resort, hotel, condominium and timeshare projects, GPRS has built strong and reliable alliances with a wide range of leading edge and cost-effective vendors.

Interior Design, Purchasing and Renovations

Contract negotiation and administration
Specification development
Full principal involvement in all phases
Personal attention to client's specific needs and requirements
Each project is freshly approached, exploring new design ideas
Close attention is paid to budgetary constraints
Hundreds of sources available
Close follow-up and coordination to ensure smooth installation
New construction projects and refurbishments
Indoor and outdoor furnishings [Top]

Owner Services

Post sales support
Owner support
Owner education
Collection of maintenance fees
Employee training on company and industry [Top]

Grand Pacific Resorts Value Added Services

Post Sales Support

New Owner Package - distribution of new owner material as per the developer within three to five days of close of escrow.
New Owner Phone Call - within seven to ten days of close of escrow, a call to each owner answering any questions and attempting to promote their first use.
Explanation of Reservation Procedures
Bonus Time/ResorTime
How to exchange
How to make a reservation
Explanation of assessment billing and collections on their obligation
Question and Answer
Work with owner, sales agents and managers to maintain sales that would otherwise potentially drop out of recovery. [Top]

Billing & Collection

Monitor and report on owner assessments, delinquencies and collections
Contact all delinquent owners
Coordinate late payment billings
Proven performance of low owner delinquency [Top]

Grand Pacific Resorts Inventory Management

Inventory Management & Reservation Assistance

Send out reservation collateral as per Rules and Regulations
Assign owner's Use Weeks for upcoming use periods
Contact all owners that have not reserved a week to make sure of owners' intentions
Report to the association the efficiency of owner reservations vs. non- reservations
General assistance to owners in understanding the reservation process and its flexibilities [Top]

Use Week Management

Ensure all owners have a week for use or exchange purposes
Bulk bank any inventory not sold or not used for the long-term benefit of the developer or owner to reconcile owner issues
Maximize the use of any reserved inventory as a result of late check-in, early check-out or no shows for the benefit of the developer, while in subsidy, or the HOA, to minimize assessment payments
30-day call out to verify owner use and identify any potential inventory that will go unused that can otherwise be rented [Top]

Owner Education

Hold classes for owners for the purpose of explaining what they purchased and how best way to use and enjoy their ownership (VO 1O1) [Top].

Communications Management

Phones
Computers
TV cable / satellite
Newsletters
Internet [Top]